Payment & Cancellation Policy

Payments Accepted:

G-Spa accepts Visa, MasterCard, Discover, American Express and debit cards. We also accept cash. Yes, the green stuff!!

24 Hour Cancellation Policy

G-Spa enforces a strict cancellation policy which requires at least 24 hours notice for any appointment changes or cancellations. A valid credit card deposit of $30.00 is required to hold all reservations even if the appointment is being paid with a gift certificate. Your $30.00 deposit will be applied towards your treatment.
If you must cancel, change or reschedule your appointment, please call us within a minimum of 24 hours.

No-Show Policy

G-Spa enforces the No-Show policy which states that there will be a 100% charge if the guest does not arrive or contact G-Spa on the day of the appointment. If the guest is reedeeming a gift certificate, then the gift certificate will be considered used for the date of service.

Refunds

G-Spa is happy to refund your service if done before our 24 hour cancellation policy.

Gratuity

To show appreciation towards your G-Spa practitioner for the services performed, it is kindly appreciated to leave a gratuity of 15%-20% of your treatment. Although our therapists greatly appreciate cash tips, gratuity can also be given with credit cards after your treatment, during check-out.
Insurance Patients
G-Spa does not accept Health Insurance, however we are happy to provide the guest with a receipt to present to their healthcare provider for possible reimbursements.